Transcontinental Media
Upgrades Subscription Services to Meet Growing Demand
Montreal, March 29, 2004 - Transcontinental Media announced
today that it will be phasing out the Montreal operations
of its internal magazine subscription fulfillment division,
which will be outsourced to the fulfillment service provider
INDAS. INDAS is owned by CDS, a subsidiary of the Hearst
Group.
INDAS currently has 185 employees in Toronto and Montreal
and serves more than 90 business and consumer magazine titles
in Canada. It already handles the fulfillment services for
some of Transcontinental Medias English language
titles such as
Style at Home, Canadian Living, TV Guide,
The Hockey News, Elle Canada, Homemakers and
Madame,
serving 1.5 million Transcontinental Media subscribers.
In 1993, when Transcontinentals subscription
fulfillment division began operations, Transcontinental Media
was publishing 12 titles and had 484,000 subscribers,
explained Brian Master, Vice President of Circulation. Since
then, Transcontinental Media has grown rapidly, and
now that same internal subscription division supports 23
titles, serving over one million subscribers. In the past
year, it became evident that a specialist offering the latest
technology could better meet the needs of those subscribers.
Francois Blondin, Director of Circulation, added: This
expanded partnership with INDAS will prove to be very advantageous
for Transcontinental Media, as we will benefit from
INDAS expertise and technology in the area of fulfillment
services. We think that our customers will greatly benefit
from this new partnership, as we will now be able to offer
online services, automatic debit, auto-renewal and extended
customer service hours.
Profile
One of the 10 largest commercial printers in North America,
Transcontinental is Canada's largest printer of flyers,
books and newspapers, and a strong second in the printing
of magazines, catalogues and directories. Through its Canadian
and U.S. direct marketing facilities, Transcontinental has
the geographic platform and complete service offering needed
to cover the entire North American market. The Corporation
is also Canada's leading publisher of consumer magazines
and its second-largest publisher of local and regional newspapers.
In addition, it is engaged in the door-to-door distribution
of advertising material, the development and integration
of Web solutions, and the electronic aggregation of news
and business information. Through this fully integrated
network, Transcontinental is able to provide its customers
total service. Transcontinental has more than 12,000
employees in Canada, the United States and Mexico, and reported
revenues of C$1.9 billion in 2003.
Transcontinental is a Canadian corporation whose Class A
Subordinate Voting Shares and Class B Shares are listed
on the Toronto Stock Exchange under the ticker symbols TCL.A
and TCL.B.
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For information:
Media
Brian Master
Vice-President, Circulation Marketing
Transcontinental Media
Telephone: (416) 227-8204
masterb@transcontinental.ca
Financial Community
Stéphane Milot
Director, Investor Relations
Transcontinental Inc.
Tel.: (514) 954-4000
stephane.milot@transcontinental.ca